Cancellation Policy
Last Updated: 1 May, 2025
At flyharbors.com, we understand that travel schedules can change due to unexpected circumstances. This cancellation policy explains how cancellations, modifications, and refunds are handled so that you can plan your trip with confidence.
1. Introduction
Our cancellation guidelines are designed to offer clarity and fairness to all travelers while adhering to the rules set by airlines, hotels, tour operators, and other service partners. Please review all cancellation terms carefully before confirming your booking.
2. Free Cancellation Window
You may cancel your booking for free within 24 hours of purchase, provided your travel or check-in date is at least 7 days away.
To initiate a cancellation request, contact our support team:
Email: info@flyharbors.com
Phone: +1 (877)396-4381
3. Refund Timeline
Once your cancellation is approved, refunds are processed to your original payment method within 14 business days. While we do not charge any refund processing fees, your bank or payment provider may follow their own timelines.
4. Important Conditions
- All cancellation requests must be submitted through our official communication channels.
- Refund eligibility depends on:
- The type of booking (flight, hotel, tour, etc.)
- Partner/provider-specific rules and restrictions
- The timing of your cancellation request
Note: Some bookings are strictly non-refundable as per provider terms. Please check your booking confirmation for exact cancellation rules.
5. Flight Bookings
- Most flight tickets are issued under airline non-refundable policies.
- If changes or cancellations are permitted, airline penalties or fare differences may apply.
- No refunds apply in cases of:
- No-show passengers
- Partially used tickets
6. Hotel Bookings
- Hotel cancellation terms vary depending on the property, room type, and rate plan.
- Flexible bookings may allow free cancellation up to 24–72 hours before check-in.
- Discounted, promotional, or last-minute rates are usually non-refundable.
7. Tours & Activities
- Cancellations made more than 30 days before the activity date may be eligible for a full or partial refund.
- No refunds are offered for cancellations within 15 days of the scheduled activity.
- No-shows are not eligible for refunds.
Tip: Please refer to your booking confirmation for specific cancellation rules related to your service.
8. Exceptions
In rare cases, exceptions may be considered with valid documentation, such as:
- Medical emergencies
- Death of an immediate family member
9. How to Cancel
- Submit Request: Contact us at the earliest to reduce cancellation fees.
- Charges: Applicable deductions depend on provider policies and timing.
- Verification: You may be asked to provide booking details or ID proof.
- Refund Method: Refunds are always issued to the original payment mode.
- Non-Refundable Charges: Some taxes and fees may not be recoverable.
- Status Tracking: Some partners provide online refund status tracking links.
- Dispute Escalation: Unresolved disputes may need to be raised directly with the service provider.
10. Airline-Specific Rules
Airline cancellation policies vary depending on:
- Fare category and class
- Travel route
- Promotional or discounted fares
11. Updates to This Policy
flyharbors.com reserves the right to update or modify this cancellation policy at any time. We encourage visitors to review this page periodically to stay informed of any changes.
12. Customer Support
For assistance related to cancellations, refunds, or booking modifications, our support team is available 24/7.
Email: info@flyharbors.com
Phone: +1 (877)396-4381